Francis Collision Centre Reviews
Took my 2022 Chevy Silverado after it was involved in the front collision from other two cars that collided recommended through them from my Geico insurance they keep me and touch as progress was going was the right choice they do great work I will always recommend them great service great personality thank you Danielle
I was very satisfied with Francis Collision Center. The staff was extremely friendly and easy to work with. They got my car in within a week and had it done the day after I dropped it off. My car looks as good as new.
We had the best experience here! They got us in and out very quickly! Everyone was super friendly and were working hard to provide great customer service! I would highly recommend using this place when need arises!!!
Francis has been our families go to whenever we have something happen with our cars. They are always amazing. This time I had the pleasure to work with Susan super sweet gal always kept me updated all the way through thank you all 😀
Super friendly and helpful staff. My car looks brand new! Like nothing ever happened. Susan was awesome, kept me updated with everything they did to my car.
Great customer service. Everyone is super friendly. Work completion time was relatively fast and they notified me everyday via text and voicemail letting me know the status. The end result was amazing. Quality work and they detailed my car inside and out before I picked it up.
Unfortunately Ive had to take my vehicles to have them repaired due to accidents. Francis is top notch when it comes to repairs being done and getting my vehicles back in a timely manner. Definitely recommend them
They do quality work in a timely manner. They are friendly and courteous and keep you updated every couple of days. My truck looked brand new when they were done.
Took my car in for a fender bender. Their service was amazing. They also updated us of, our vehicle everytime they had something done to it. Thank you Francis collision for your service and the great job you guys did.
They did a great job on getting my A6 Audi repaired thank you for taking the time to do it right
Fantastic customer service and overall work. They reached out to me several times to let me know how the repair on my vehicle was going. I highly recommend going here.
Awesome place to get vehicle fixed. They also wash your vehicle when they’re done fixing it… Excellent customer service. The young ladies in the front are awesome!!
This was my first time using Fancis Collision Centre and I must say I was very impressed! Everyone working in the office was polite and got me in and out in a timely manner. A special thanks to Spencer who helped with all the paperwork. My car looks brand new !! Thanks again guys! =^-^=
I've had my Volvo in there twice now for two separate repairs. On both occasions I was treated with extreme courtesy and respect. And throughout the repair I was kept up to date with the progress of the repair. Turnaround time was quick, and they worked seamlessly with my car insurance. The two service riders I worked with Justin P And Kevin I were absolutely wonderful. Highly recommend this place!
This was my second time bringing my vehicle for body work to Francis Collision and once again I was not disappointed, beautiful work and they communicated the entire process and were fast!
My driver's side door was vandalized, door wouldn't lock, open and window didn't go down. Now my car is all fixed! Thanks Francis!!
We always go to Francis Collision center, they have a great customer service and a really good job. My car look like nothing happened.
Great service all the way through! Juanita was such a huge help and always reached out to give us updates. Kevin I. Was also great! He was very clear when it came to explaining the work our car was needing and also made sure it looked like nothing ever happen to our car! Definitely deserve more than 5 stars!
My catalytic converter was stolen on December 16, they towed the same day! Took a little longer because of the holidays but they were very professional. Would definitely recommend
Friendly Staff, Fast Service They Got My Car Done Before The Estimated Date Highly Recommend
Great Customer Service ! Stephanie at the front desk was very friendly and helpful! Overall great staff 🙂
Great service. Keeps you update. Excellent job. At the end they detail your car perfectly.
In the stressful experience of a car accident, it’s nice to be able to rely on a business like Francis to provide excellent service and keep you updated throughout the repair process. Everyone is extremely friendly and they do great work. I take my car there every time I’m in an accident. Would definitely recommend!
Got my car back. Thank you Francis Collision for the amazing job. Special mention to Juanita for the wonderful customer service.
Easy to work with, professional, great job, car was ready earlier than expected. Definitely recommend.
I saw the job that this company did to my boyfriend's car and wow! His bumper was damaged due to being in an accident, but they repaired it with great customer service and in a timely manner. This place is very professional and we will refer back to it if anything ever happens again!
This has been our 2nd time with Francis and they have all been wonderful, very friendly. Their service is quicker than others and they do a great job repairing of your vehicle. Highly recommend.
I was told my repairs and rental would be set up and handled in a specific way and everything went just as I was told. The price was actually lowered as they found a way to save time while still doing excellent repair work. Five Stars in my book! (Steve)
Extremely awesome service. Will definitely recommend to friends and family and will come back for any body work for my car. The ladies at the desk were extremely professional (even when I was rude. Sorry about that!) and Kevin Iskandar was great.
They are the most efficient and organized Repair shop I have ever used. Very friendly and keep you informed about your car repair. The one thing we observed is how clean the bays were kept. I recommend them to any and all!
EXCEPTIONAL service and RESPECTFUL staff. Kudos to Juanita and rest of the staff for being so remarkable. Keep up with the good work and thank you for rejuvenating my car 🚘
This was our first time using Francis Collision Centre and to tell you the truth, we were a little concerned about the whole process (having never had to go through this before). The Customer Service team at the front desk made us feel right at home and between the service technicians and the insurance people, we felt confident that we were leaving our car in the right hands. Within a week we got our car back and WOW! it looks like nothing ever happened to it! Simply an amazing job and (knock on wood) if this ever happens again, we will be going back to Francis Collision!
Great customer service and work! Easy to work with team and the best quality they have is their ability to communicate with customer clearly and in a timely manner. Very satisfied with their body work on my new highlander. They definitely seem to put the customer first!
5 stars for francis collision centre they had my car in and out and Susan was wonderful to work with I really appreciated all of her great update everyday
They made my car looking brand new again! I was worried about how it would turn out but you can’t even tell my car was damaged! They also finished my car earlier than expected too!
I recommend Francis Collision Centre for any auto bodywork. They work with your insurance, so there is no hassle. Kevin, who did the estimate on my car, did a really good job. He explained the details and assured me that they can take of it. As for the bodywork that was done, they did a really good job - it looked brand-new again. The front staff, Juanita and Audra, are also helpful and always kept me updated about my vehicle status.
Excellent service! They kept up up to speed on everything that was happening with my car and it looks amazing!
We were in a car accident and our insurance asked if we’d like for them to recommend a place to have our car fixed and they sent us to Francis Collision centre. I can not be more happy. They did an amazing job on my car. Looks like new again. Everyone is very nice, friendly and helpful. While my car was at there shop they made sure to keep in contact with me and let me know how my car was coming along. I was also receiving text messages as to what was being done to my car and when it would be ready. I would definitely recommend this place.
Was referred through my insurance to fix my car. They did an AMAZING job. Constant communication and even better work. Pictures speak for themselves
My husband Frank has used them 2x's now and has been extremely satisfied. Our insurance wanted us to use another company but my husband is very picky about who touches his car, because he was highly satisfied the first time he told the insurance he was only going to use Francis Collision. Thank you guys for quality work!
I got into a car accident and right away knew where I’d take my car. To Francis Collision! They did such a wonderful job the first time I knew I’d always go back to them!! Totally recommend!
I recently got my car repair there. I'm very satisfy with the work done. Staffs are very friendly and nice! I will definitely be a returning customer.
Super pleased with the work done on my vehicle. The work was done in a timely manner and customer service was excellent. I would recommend.
I have known the Francis family for many years. Their reputation for thorough, quality work is known throughout the community. Their team of auto mechanics and repairmen are true experts. They have the experience that people crave when it comes to their vehicles. I would trust them completely to work on my vehicle and the vehicles of my husband and children.
I was very happy with the work done on my car. Staff are friendly and professional. Would use this shop for any of my cars.
Thank you so much for doing the work you said you would do, when you said you would do it and then going over and above by washing the car. A special thank you to Jesse Settle for helping me. It’s so hard when a brand new car gets injured!
My recent experience with Francis collision center Was Excellent I love the one stop shop everybody in there Was so nice and helpful The ladies at the front desk Joe from Geico....The people in the shop ...Vince from Enterprise .... Just a wonderful experience....
The Staff was very wonderful & helpful. They worked with me tremendously. Did not take long for the repair. My vehicle looks Awesome. I truly would use your shop again if ever needed.
Great experience. Felt right at home with all the employees. Jesse was very easy to work with and i highly recommend anyone to go here,
Great friendly customer service! Got my car back in a timely manner with daily txt message updates! Lifetime warranty on all of their work....highly recommended! Plus we got a free T-shirt 😁
I just got my car back and considering all the damage it had I was very pleased with how it was restored back to brand new the way when I first bought it. The girl's at the front desk are very friendly and make you feel comfortable. This is a great place to have your car repaired.
we just picked up our baby, she had a some work done that took awhile but we understand the back order of items and it was worth the wait. they did an awesome job and they back their work up by 💯% . NICE.
Great people to work with from start to finish. Kept us constantly updated on the progress and our car looks great. Thanks!
Francis Collision kept me updated on the status of my truck repair. The work was on time and was done right. Very happy with the service and work performed.
Best customer service I have had. My appointment time was respected and all my questions were answered. They were prompt and had my car ready that same week and it looks AMAZING! Like nothing ever happened. Great service.
We’ve had to use Francis a couple times and they never disappoint. They always do GREAT work. And the girls at the front desk are always in a great mood. Even when the lobby is full.
Francis collision was amazing. They had a really hard time with my insurance, but they didn't stop fighting for me. I an soo grateful for Juanita and the team special thanks to Kevin he was awesome
This is my second time with Francis auto collision they are absolutely amazing my car has been like brand new everytime I’ve taken it for repairs in and got it back! Juanita works in the office is super helpful always doing what she can to put you back in your vehicle on time and make sure everything you need is met with sincere customer service and upfront explanation. Kevin iskandar was my estimator and he was amazing he made sure to follow up with me after I put my car in for repairs and let me know exactly what was going on in the shop. Even when I brought in my car he let me know exactly what was going to be fixed! He promised me a date for pick up and delivered ! He also made sure my car was nice and clean and that I was satisfied with the work when I picked it up! I will always choose Francis!
Absolutely happy with the results of my car. It looks brand new, like it’s never been touched. The staff was so friendly and answered any questions I had. They always kept me updated on the progress of my car. I took my car in Tuesday and got it back Friday. I’d recommend FCC to anyone.
Getting an estimate was easy. The repairs look amazing. My car looks like it was never damaged. Beautiful work!
I took my truck here to be repaired about six months ago. They are very professional and the work his high quality. I wouldn't trust any one else to do my repairs.
We have used Francis Collision more times than I would like to remember. They always have given us excellent service. I refer anyone that needs repair to them and would not take our cars to anyone else for repair, they are the best and do wonderful work, thank
The work they do is very professional as is the service but the best part is that they stand behind their work with lifetime warranty.
I am extremely happy with the work done by there team ! Took my car in on a Tuesday and had it back by Thursday !!! I would highly recommend them to anyone I know ! Thank you again for keeping me updated the whole way!
Great Service, Friendly Staff and very Professional. They made my baby(truck) new again!! They were fast and kept us updated along the way. I highly recommend them!
great job on fixing my wife 2018 Chevrolet Equinox. cant asked for anything better. thank you Frances collision for a great job!
I had a great experience working with Francis Collision Centre. They did a great job on my truck! I highly recommended this shop to any one looking to get their car fixed.
Totally recommend it, my car had some pretty bad side damage and Francis Collision Centre was able to take care of it. Great service and very friendly staff!
There very good on updates. Work came out good. I have a before and after pic of the damages and repairs.
considering that I am a very impatient person. I have never experienced any kind of business with great customer service calling and giving me updates on my vehicle. They are excellent with color matching to my vehicle repair. friendliness, sufficiency and professionalism I rate this place A++
Had my car fixed here within a week they got it done. They took care of contacting the insurance renting a car for me they helped out a lot. Would really recommend.
I had a great experience with Francis Collision Center. They were always very polite and professional. My car was vandalized and needed to be buffed out and painted. They did a good job fixing it, I just wished they would've buffed the hood out as well.
Gave consistent updates on my vehicle repair process to keep me in the loop. Received my vehicle back in perfect condition, like nothing ever was damaged. Even washed n vacuumed! Though I hope not to need another vehicle repair, but if I do, this is the place to go.
This was the best experience I ever had. Friendly customer service everything was taken care of in one office. I would recommend anyone here!
Very professional service. Always called with updates and was able to check status online!
Francis Collision has the most courteous and friendly staff that I have ever done business. They also do excellent work i a very timely manner. We will be taking all of our cars to them.
highly recommnded. staff was very friendly and they did an amazing job on my 2015 Honda Civic SI
I really appreciate how kind everyone was in office. The gentleman that helped most with my truck is beyond amazing. KEVIN made sure I understood the process every step of the way, and made regular calls just to keep me updated(as well as the ladies in office). I never had to wonder what was going on because he was on it. Shout out to Kevin, you are amazing.