Francis Collision Centre Reviews
Gave consistent updates on my vehicle repair process to keep me in the loop. Received my vehicle back in perfect condition, like nothing ever was damaged. Even washed n vacuumed! Though I hope not to need another vehicle repair, but if I do, this is the place to go.
In the stressful experience of a car accident, it’s nice to be able to rely on a business like Francis to provide excellent service and keep you updated throughout the repair process. Everyone is extremely friendly and they do great work. I take my car there every time I’m in an accident. Would definitely recommend!
Awesome service! Great customer service. Loved the update text messages about my car. My car looks brand new can't tell there were any damages.
There very good on updates. Work came out good. I have a before and after pic of the damages and repairs.
Left my car for a few weeks and it looked like nothing ever happened when they were done!!! Customer service was amazing! My only gripe was that my car ( brand new) was given back to me dirty when I dropped it off clean.
Great repair shop!! They have taken care of 2 of my vehicles after accidents. Excellent customer service from start to finish. Very helpful if you need to set up a rental car also!
I must say they are #1 in customer service! awesome staff and my baby came back perfect...all brand new again! thank you Francis Collision Centre! I will wear my beanie proudly! (which they gave me for being a customer)AMAZING!
Very professional service. Always called with updates and was able to check status online!
Excellent customer service and they did a phenomenal job on my repairs. It looks like it was never in an accident
Great staff, great work! I dropped off my truck for repair and got it back looking almost new and CLEAN! I will definitely go back.
Great costumer service..clean and professional.I always hear good things about this place.They will help you in any way they can.
Awesome place to get vehicle fixed. They also wash your vehicle when they’re done fixing it… Excellent customer service. The young ladies in the front are awesome!!
great job on fixing my wife 2018 Chevrolet Equinox. cant asked for anything better. thank you Frances collision for a great job!
Had my car fixed here within a week they got it done. They took care of contacting the insurance renting a car for me they helped out a lot. Would really recommend.
They did an awesome job on my car. Extremely friendly people and wonderful service! I will definitely refer them to my friends and family.
My catalytic converter was stolen on December 16, they towed the same day! Took a little longer because of the holidays but they were very professional. Would definitely recommend
I got into a car accident and right away knew where I’d take my car. To Francis Collision! They did such a wonderful job the first time I knew I’d always go back to them!! Totally recommend!
Took my car in for a fender bender. Their service was amazing. They also updated us of, our vehicle everytime they had something done to it. Thank you Francis collision for your service and the great job you guys did.
I take my vehicles to Francis Collision Centre. They were always updating me the statuses on my vehicles. Great customer service and were very friendly. The mechanics working on my vehicles were very knowledgeable and very friendly. They also finished repairing my vehicles before the due date that they gave me. I recommend Francis Collision Centre to anyone local and does not have time to fix their cars themselves. 👍
Francis has been our families go to whenever we have something happen with our cars. They are always amazing. This time I had the pleasure to work with Susan super sweet gal always kept me updated all the way through thank you all 😀
Took my GMC Terrain to Francis after an auto accident 3 weeks ago . I received great customer service above and beyond.. They made sure my car was return to me with 💯 percent satisfaction. I will definitely recommend they to friends and family..
Strait forward system drop car off have rent a car waiting at shop. plenty of communication informing me of status of repair. Final body work looks like brand new!
The ladies at Francis Collision Center are so helpful. They turned a stressful situation into an easy solution. They took really good care of me and portrayed the best customer service. Shout out to their fantastic manager Esther. Great work!
Best work in the shortest amount of time.. they went up and beyond what was required to make my vehicle look amazing after somebody hit the back passenger side door completely destroying it! Mike and the ladies up front are awesome to work with and easy to communicate with! 100% recommend them!
First of all I Have Geico Insurance So it was Extremely easy to use. Made an appointment with Geico for the estimate. When I got there is was quick & complete since Francis Collision has a section for Geico & Enterprise car rental. So its a 1 Stop Shop. 2nd Everyone was so friendly Especially the girls in front. 3rd It was done quickly, professionally & carries a lifetime warranty as long as I own my car.
Having to have my dad have an unfortunate accicendent. I took his car here and was treated extremely well, all my questions and concerns were addressed. I felt very informed daily with the text messages I received. My repairs were delayed only because the incorrect part was delivered which was immediately rectified and was only delayed by 1 day. I would bring my car back to be repaired here, as I have had no unexpected issues. They were also in constant contact with my Insurance agent and completed all necessary paperwork. There were no hidden costs as the quoted price at the end of the repairs ended being less then originally stated.
I was very happy with the work done on my car. Staff are friendly and professional. Would use this shop for any of my cars.
highly recommnded. staff was very friendly and they did an amazing job on my 2015 Honda Civic SI
We were in a car accident and our insurance asked if we’d like for them to recommend a place to have our car fixed and they sent us to Francis Collision centre. I can not be more happy. They did an amazing job on my car. Looks like new again. Everyone is very nice, friendly and helpful. While my car was at there shop they made sure to keep in contact with me and let me know how my car was coming along. I was also receiving text messages as to what was being done to my car and when it would be ready. I would definitely recommend this place.
Francis staff are very friendly and great hospital people they got me a rental until my car was done and they gave me great service thanks again before and after pics
My car got repaired here through the insurance and nothing out of my pocket. I had deep concerns that the estimated 1-2 weeks would take 2 or more weeks to repair. Mainly that the repairs weren’t coming out of my wallet, and the shop could take advantage by replacing parts if something could instead be repaired for example. This was speculation with no grounds for thinking that based on my experience here, but I worried nonetheless. Thankfully this was not the case and I got my car back in 6 days. My car was returned not in the same condition it was received. Dash cams unplugged and tilted downward, some napkins and receipts left on the passenger seat, and the mirrors changed. These are minor but worth noting. The repairs to the vehicle itself were great and no problem so far. Some parts and sensors behind the bumper, and a front bumper were repaired. All throughout the 6 days, they kept me updated through text and called to make sure I knew the status of the repairs on my vehicle. On a side note, the rental from enterprise provided by them was subpar and reeked of smoke. I’d like to thank Kevin for being professional and breaking things down on what they will be repairing.
Friendly Staff, Fast Service They Got My Car Done Before The Estimated Date Highly Recommend
Amazing job. My car was done before it was projected to be done. The staff was amazing. They stayed in contact with me the entire time. The work on my car is amazing. Wouldn't have even known it was in an accident. The staff was very nice and very informative. I would definitely continue taking my car here.
They did a great job. I appreciate them going above and beyond to make sure my car was taken care of.
My car's repairs were done in a week's time. It's very stressful to have to be in the situation of car repair but the people were nice and sympathetic. Would definitely go back if needed (let's just hope I don't need it).
Best customer service I have had. My appointment time was respected and all my questions were answered. They were prompt and had my car ready that same week and it looks AMAZING! Like nothing ever happened. Great service.
Great team of worker. Very professional and they call you evertime you car gets moved to. Different stage of repairs . Kevin helped out and answered all my questions in a professional manner. Highly recommend this business *77365AH
Kevin Iskandar is excellent estimator he goes far and beyond for the customrt satisfaction hope to worl with him next tome and i highly recommend him under francis collision hes the best
Excellent Service! Amazing staff and friendly environment. Loved how they kept me updated via texts, calls and emails throughout the repair process. 10/10
They are very courteous and do excellent work, I’m very satisfied with their quality of work and service!
Juanita was so helpful and communicative and has great customer service! Thankyou for the service 🙂
Francis Collision has the most courteous and friendly staff that I have ever done business. They also do excellent work i a very timely manner. We will be taking all of our cars to them.
great service, friendly staff, easy to work with. set up my rental pickup and dropoff. their work is great.
It's a collision repair shop. What do you expect? Lol! Ladies at the front desk were very knowledgeable and welcoming. Nothing but smiles. The mechanics were also extremely thorough in explaining the estimate. Though not necessary, I thought the phone calls providing constant updates were very beneficial.
Staff was always friendly and helpful. Got my car fixed in no time. Great service overall!
Francis collision is the best at what they do. In 2005 my brand new Monte Carlo was hit in the side panel very bad. So my insurance recommend Francis Collision to fix my car. After they had my car for a week, the damages on my car looked like it never had a scratch on it at all!
They did a great job repairing my vehicle, as well as did it in a timely manner. They were amazing with keeping me updated on my vehicles status and I got it back within 2 weeks!
Went to Francis Collision after my front grill fell off due to a small piece of my front bumper breaking on a road trip. They were quick to respond and incredibly helpful. Amazing customer service. They got me in and gave me an estimate within the week and got me on the schedule in the next few weeks. Front bumper and grill look seamless thanks to their great work!
Had my car broken in to three times twice they stole it and went on and messed up my windshild. Got all my repairs done each time here and they were able to detail the inside because who knows what they were doing in my car. Thanks for the attention to details.
Excellent service! They kept up up to speed on everything that was happening with my car and it looks amazing!
I had a great experience with Francis Collision Center. They were always very polite and professional. My car was vandalized and needed to be buffed out and painted. They did a good job fixing it, I just wished they would've buffed the hood out as well.
There service with body work, painting was great. Bailey, the associate, was professional and kind and made my claim easy.
My vehicle was worked on delivered in time. I was updated of the progress every step of the way.
Love, love Francis Collision Center. Have taken three of our vehicles there and they do awesome quality work. Their staff is great and they are always contacting you on the progress of the vehicle. I wouldn't go anywhere else but Francis.
Francis Collision Center has been my go to place for any auto body repair. I am impressed with their knowledge and their ability to make the repairs just right. I would recommend them and always do to friends or people I run into who have had an unfortunate accident. I give them 5 stars easily
I appreciated the prompt help and professionalism they gave me, my car was fixed with a smooth transition. �
Was referred through my insurance to fix my car. They did an AMAZING job. Constant communication and even better work. Pictures speak for themselves
Buen lugar para arreglar tu auto el tiempo ha sido excelente no tuve que esperar mucho para la entrega de mi auto
We had the best experience here! They got us in and out very quickly! Everyone was super friendly and were working hard to provide great customer service! I would highly recommend using this place when need arises!!!
Got my car back. Thank you Francis Collision for the amazing job. Special mention to Juanita for the wonderful customer service.
EXCEPTIONAL service and RESPECTFUL staff. Kudos to Juanita and rest of the staff for being so remarkable. Keep up with the good work and thank you for rejuvenating my car 🚘
Highly recommend Francis collision, they take pride in their work and keeps you posted every step of the way
Everyone here is very kind. My insurance has brought me here twice and it was a great experience each time. They kept me updated on the progress of my car throughout the process and when I got my car back it was in great condition. so happy with their service!!!
we just picked up our baby, she had a some work done that took awhile but we understand the back order of items and it was worth the wait. they did an awesome job and they back their work up by 💯% . NICE.
Great Service, Friendly Staff and very Professional. They made my baby(truck) new again!! They were fast and kept us updated along the way. I highly recommend them!
I had a great experience working with Francis Collision Center in Fresno. I was in a minor fender bender, and these guys did an excellent job getting my car back in perfect condition. The communication along the way was wonderful, and it was finished when they said… In fact, a day early. I am completely satisfied with the Francis collision center staff. The two ladies at the front desk are incredibly nice also! I highly recommend this place for all of your auto body repair needs!
This is my second time with Francis auto collision they are absolutely amazing my car has been like brand new everytime I’ve taken it for repairs in and got it back! Juanita works in the office is super helpful always doing what she can to put you back in your vehicle on time and make sure everything you need is met with sincere customer service and upfront explanation. Kevin iskandar was my estimator and he was amazing he made sure to follow up with me after I put my car in for repairs and let me know exactly what was going on in the shop. Even when I brought in my car he let me know exactly what was going to be fixed! He promised me a date for pick up and delivered ! He also made sure my car was nice and clean and that I was satisfied with the work when I picked it up! I will always choose Francis!
We’ve had to use Francis a couple times and they never disappoint. They always do GREAT work. And the girls at the front desk are always in a great mood. Even when the lobby is full.
Easy to work with, professional, great job, car was ready earlier than expected. Definitely recommend.
The service and staff are wonderful at Francis collision centre. We were taken care of right away with a smile. Absolutely fast friendly service!!!
I took my vehicle to Francis Collision Centre due to someone backing into me. Even with having to go through someone else’s insurance, everyone at Francis's was super nice and very accommodating. My car looks great again!!